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The lowdown on holiday
gift cards
Before you give that
hard-to-shop-for someone a gift card, be sure to take a close look
at the fees that come with it.
There's nothing remotely festive about monthly maintenance charges
and other fees your gift card recipient may be tagged with. And the
hefty shipping, handling and service fees charged to the gift-card
giver can take a big chunk out of any budget. As appealing and
convenient as gift cards may be, you'd better take a good look at
the boring old fine print that comes with it.
And while several states have passed new gift card laws aimed at
bolstering consumer protections, being a smart and savvy card
shopper is still the best protection of all.
Here are 10 important questions every gift card giver and recipient
should ask:
1. Where can I use my gift card?
The answer depends on the type of gift card that is purchased. There
are two kinds of gift cards: store-specific gift cards and
general-purpose gift cards.
You can use a store-specific gift card to buy merchandise from a
particular store or through a store's Web site. Not all gift cards
can be used for online shopping, so be sure to ask. A
general-purpose gift card from Visa, MasterCard or American Express
may be used almost anywhere those cards are accepted. Important
exceptions, including airline tickets, may apply. Be sure to check
with your gift-card program for details. The key advantage of
general-purpose gift cards is the flexibility you have in using the
cards. The downside? Fees, fees and more fees. Many general-purpose
gift cards come loaded with fees. It's important to shop carefully.
If you know a person's tastes, a store-specific gift card may be the
way to go. Store gift cards are less likely to charge hefty fees.
2. When does the gift card expire?
Is your gift card good for six months? A year? Even longer? Be sure
to check.
With some gift cards, once you pass the card's expiration date,
you're done. It doesn't matter how much value is still on the card,
you won't be able to use it.
Other gift-card programs will send you a replacement card with your
remaining balance on it. But you pay for this privilege. Fees on
replacement cards range from $5.95 to $10. Your best bet is to use
your gift card before it expires.
States such as California, Washington and New Hampshire have passed
laws eliminating gift card expiration dates. For details on
gift-card laws in your state, contact the attorney general's office
in your state.
3. Are there shipping and handling fees?
Ordering a gift card online is convenient, but you could be zapped
with a fee for shipping and handling. A prepaid Visa gift card from
National City charges a $4.95 to $8.95 fee for shipping and
handling. Want that gift card delivered on the double? You'll pay
more. You can minimize or avoid these kinds of fees by shopping
early and purchasing gift cards directly from retailers.
4. Is there a service fee?
Gift cards purchased by phone or online often charge service fees.
Service fees range from $3.95 up to $11.95. American Express charges
its gift-card customers a $3.95 service fee for online orders and a
$7.95 fee for phone orders. Buy a gift card from Bank of America,
and you'll be charged a $5.95 to $7.95 service fee for online orders
and a $9.95 to $11.95 service fee for phone orders.
You may be able to save yourself a few dollars per gift card by
ordering your cards online rather than over the phone. Be sure to
check.
States such as California and Washington have passed laws
eliminating or restricting service fees. For details on gift card
laws in your state, contact the attorney general's office in your
state.
5. Is there a monthly maintenance fee?
Some gift cards will charge you a monthly maintenance fee if you
still have a balance on your card after six months or a year. With
the American Express Gift Card, a $2 monthly fee kicks in after a
year. With the Bank of America Visa Gift Card, a $2.50 monthly fee
kicks in after just six months.
Anyone receiving a gift card should immediately check for monthly
maintenance fees. A $25 gift card could get whittled down to nothing
before you know it. If your gift card comes with a monthly
maintenance fee, you'll want to use it promptly. Whoever gave you
the gift card meant that money for you, not the bank or retailer.
6. How do I check my gift-card balance?
Many general-purpose gift cards allow you to check your balance
online and by calling a toll-free number. With store-specific gift
cards, you may be able to check your balance online, in stores or by
calling a toll-free number.
It's also a good idea to keep track of your balance on your own.
Stash receipts for purchases made with your gift card in a safe
place. That way you'll know precisely how much value is left on the
card. Those receipts will also come in handy if your card is lost or
stolen. With some gift-card programs, you have to supply your most
recent receipt before a replacement card will be sent to you.
7. What happens if my gift card is lost or stolen?
With some retail gift cards, if you lose the cards you're just plain
out of luck. For example, Barnes and Noble will not replace a gift
card if it is lost or stolen.
Other retailers are much more lenient when it comes to lost or
stolen cards. Both Bloomingdale's and Macy's will issue you a new
card as long as you have proof of your most recent purchase.
Some general-purpose gift cards will send you a replacement card as
well, but you may have to pay a fee. Replacement card fees range
from $5.95 to $10.
Be sure to find out what recourse you have, if any, if your gift
card is lost or stolen, and guard your card accordingly. It's best
to treat a $50 gift card as you would treat $50 in cash. And don't
forget to hang on to your receipts. You may need them to get a
replacement card.
8. Can I exchange my gift card for cash?
Thinking of cashing out a gift card? Think again.
Many gift cards aren't redeemable for cash. Plus, the
general-purpose gift cards that will send you a check for your
remaining balance are probably going to zap you with a substantial
fee. Check processing fees can be as high as $10 or $15.
You'll get a lot more value out of your card by shopping with it
rather than trying to cash it in.
9. Can I use my gift card to withdraw cash at an ATM?
Some general-purpose gift cards come with PIN numbers, so you may be
able to use them to get cash from ATMs.
The downside is, once again, fees. The Bank of America Visa Gift
Card charges you a $1.50 service fee each time you withdraw cash
from the card at an ATM. The CharterOne MasterCard Gift Card charges
you $2 for each ATM withdrawal.
10. Can I make a purchase for an amount greater than my gift card?
Yes, you can, but you'll need to be careful. First off, be sure to
tell the merchant in advance that your gift card will only cover a
portion of your purchase. If you don't, your gift card will be
declined.
Be aware that some stores, including department stores, will only
accept two forms of payment for a single purchase if the second form
of payment is cash or a personal check.
So if you plan on using your gift card to pay part of a store bill,
it's a good idea to bring cash or your checkbook along with you.
Want to apply the few remaining dollars of a gift card to an online
purchase? It's going to be tough. Most Internet merchants do not
accept two forms of payment for a single purchase. So unless you can
find an online purchase for the exact amount remaining on your gift
purchase, you're probably out of luck.
Source:
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